Professional Interpreting Canada (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to professionalinterpretingcanada.com and to our translation and interpreting services.
Information we collect
When you request a quote or contact us, we may collect your name, email address, phone number, and the details and documents you send for translation or interpreting. We also collect standard technical data (such as IP address and browser type) and cookie data when you use our website.
How we use your information
We use your information to respond to enquiries, prepare quotes, deliver our services, communicate with you, and meet our legal and professional obligations. We do not sell your personal information.
Confidentiality of your documents
Documents you provide are treated as confidential and shared only with the certified professional(s) assigned to your project, consistent with our profession’s code of ethics.
Disclosure
We may disclose information to trusted service providers who help us operate (for example, secure hosting) under confidentiality obligations, or where required by law.
Data security & retention
We use reasonable safeguards to protect your information and retain it only as long as necessary for the purposes above or as required by law.
Your rights
Under applicable Canadian privacy law (including PIPEDA), you may request access to or correction of your personal information. Contact us at info@professionalinterpretingcanada.com or (647) 558-5843.
Cookies
Our site uses cookies to improve your experience and understand site usage. You can control cookies through your browser settings.